The newest generation of machine learning-enabled applications is transforming how companies are using technology to get closer to customers, giving people more time for innovation so they can create even more valuable products and services. Consider Internet cafes that fill seats with streamlined ease using chat bots as digital concierges. Or supermarket shelves that let sales reps at consumer packaged goods (CPG) companies see exactly what's selling (or not) in real time -- no physical sensors needed. These are just a couple of the exciting machine learning demo spotlights in my video interview interview at SAP TechEd Las Vegas with Karsten Schmidt and James Rapp, both of the SAP Innovation Center in Silicon Valley. As I listened to Schmidt describe how customers, developers and others are interacting with HanaHaus 24/7 using chat bots to reserve space more efficiently, I was struck by how much this innovation redefines community.